Customers of www.rubista.com are entitled to a straightforward 10-day return policy. Any item can be easily returned within 10 days of the delivery date. If an order is broken or not sealed when it is delivered, kindly refuse it. For hygiene reasons, all returned goods must be unused and unwashed. They also need to be returned with their original tags still attached. No item will be accepted if the tags are missing. Regarding exchanges, kindly review our EXCHANGE POLICY.
Within 10 days after the delivery date, any things purchased from www.rubista.com may be returned for a full refund, less the shipping cost. Customer fills out return request and emails it to rubista2000@gmail.com. The customer will next have a discussion with the rubista executive, who will then finish the necessary steps.There will be no reimbursement for the shipping cost. The client has the option to get the full refund via a bank transfer into their account or by any other mode of payment. If payment was made with cash on delivery for the order, the money will be reimbursed upon request via email to rubista2000@gmail.com.
Refunds for payments made using wallet apps such as Paytm, Phonepe, etc. will be given back to the original payment method. Upon receiving the returned products, our quality team will inspect each one of them. This is contingent upon the return fulfilling the subsequent requirements:
For hygiene reasons, the products ought to remain unused and unopen.
The product ought to be in its original label and packaging. No items will be accepted if the original tags are removed.
After 10 days of delivery, the consumer has 10 days to return the goods.
If we receive a returned item that does not comply with the aforementioned requirements, it will not be accepted and will be sent back to the client at their cost. In this instance, there will be no reimbursement.
Within 24 working hours of the customer receiving the email message with detailing the return's status. Before giving the returned items to the courier, please make sure they are packaged securely to avoid any loss or damage during travel. You can reach our customer service staff by email at rubista2000@gmail.com or by phone (9088081900) if you have any additional questions. Please repackage the items you wish to return with their original packing and tags in order for the return or exchange to be processed properly.
Conditions and terms:
The return policy is applicable to any products that are bought straight from www.rubista.com. Changes may be made to the policy. To view the most recent policy, please visit our website.
