As long as it complies with our terms and conditions, we provide the option of exchanging the things you ordered. Should you want to return the item that was given to you, it can only be exchanged for an identical item in a different size or color. The exchanged item will not be replaced with any other item.
You may return the item to us and get a refund if, for any reason, you decide after it has been shipped that you should not keep the item you ordered. The shipping fee will not be refunded, so please be aware of that.
After we receive the returned goods, a member of our quality team will inspect each item. This is contingent upon the trade fulfilling the subsequent requirements:
For hygiene reasons, the products ought to remain unused and unopen.
The product ought to be in its original label and packaging. No items will be accepted if the original tags are removed.
Within 10 days after the delivery date, the customer must send the item for exchange.
If an item is sent to us for exchange and doesn't fit the requirements listed above, it won't be accepted and will be shipped back to the customer at their cost. After then, the item will not be accepted for exchange, and you won't get your money back.
Changes may be made to the policy. To view our most recent policy, please visit our website.
